How much does Fresha actually cost UK salons in 2026?

Imagine you have a jar on your kitchen counter. Every time a new client books with you through Fresha, someone reaches in and takes 20p out of every pound that appointment earned you.

That is, roughly speaking, what Fresha's current pricing model does. And it is not the only way they charge you.

This article walks through all three layers of Fresha's fees so you know exactly what you're paying — or what you'd be paying if you joined today.

The three ways Fresha charges you

Layer 1: Monthly subscription

Fresha charges £14.95 per staff member per month. Not per business — per person.

• 1 person: £14.95/month = £179.40/year
• 3 people: £44.85/month = £538.20/year
• 5 people: £74.75/month = £897.00/year

This is the predictable fee. The one you can see coming. It feels manageable. But it is only the beginning.

Layer 2: New client commission

This is the one that catches salons off guard.

Every time a new client books with you through the Fresha marketplace — meaning they found you by searching on Fresha's app or website — Fresha charges 20% of that appointment's value.

• £50 colour: £10 commission
• £80 highlights: £16 commission
• £120 full head colour: £24 commission

Now multiply that by how many new clients you get per month. A busy salon might get 50 new clients a month. At £60 average and 20% commission, that's £600 per month — £7,200 per year — just for the new client channel.

Layer 3: Card processing fees

Every time a client pays by card through Fresha, they take 1.29% plus 20p. For a £60 appointment, that's roughly £1 per transaction.

For a salon doing 200 appointments a month, that's about £200/month — £2,400/year.

What a typical UK salon actually pays

A 3-staff salon in a busy town, £60 average appointment, 200 appointments a month, 30% new clients through the marketplace:

Nearly £12,000 per year. For a booking tool.

But doesn't Fresha bring you those new clients?

This is the fair question. Fresha does bring new clients through their marketplace. The question is whether 20% of each appointment is the right price to pay for it.

Compare it to Google Ads, where acquiring a new salon client in the UK costs roughly £8–£20. Fresha's 20% commission on a £60 appointment is £12 — similar range. But there's a key difference.

With Google Ads, once you pay to acquire a customer, they are fully yours — in your database, with your brand. With Fresha, that client exists in Fresha's database. Fresha can recommend other salons to them tomorrow.

You're not just paying to acquire a client. You're paying to borrow one from Fresha's platform.

What salons use instead

The main alternatives charge a flat monthly fee and take zero commission. You pay for the software; you keep all the revenue. Any client you win — through Instagram, Google, word of mouth, or your own booking link — is 100% yours.

ReeveOS, for example, charges £29/month for the Growth plan. That same 3-staff salon would pay £348/year versus the Fresha example of £11,578. The difference is £11,230. Per year.

That is not a rounding error.

How to find out what you personally pay Fresha

Look in your Fresha dashboard under Reports or Financial Summary. Add up subscription fees, commission charges, and processing fees over the past 12 months.

Or use our free Fresha Cost Calculator — enter your number of staff, average appointment price, and roughly how many new clients you get each month. It calculates your current annual Fresha bill and shows you what you'd pay on alternative platforms.

Most people find the total considerably higher than they expected.